FloowClaims

Enhance the accident experience for your motor insurance customers, while also decreasing operational expenses and claims costs, by implementing smartphone telematics.

Would you like to find out more or discuss your business needs?

  • Get in touch to discuss your unique business needs and see how we can provide solutions and services to meet them

  • Experience product demonstrations by arranging a 30-minute demo with one of our sales team

  • Receive personalised guidance from experienced, industry professionals

Optimized for insurance claims operations

We’ve created an impact report that can be utilized by claims handlers, regardless of your operational procedures.

This report, developed in collaboration with claims handlers, aids in the proactive or reactive processing of customer claims, leading to improved operational efficiency and a decrease in indemnity expenditure.

Connected E-FNOL

Our Claims Reconstruction Report leverages a sophisticated smartphone incident detection solution.

Within minutes of an incident, we provide critical data to your claims operations teams, enhancing customer experience, combating fraud, and reducing costs.

This helps solve issues with:

  • Slow reporting of FNOL

  • Incorrect incident details

  • Personal injury fraud

  • Disputed Liability

  • Inflated subrogated costs

Features of FloowClaims

  • Impact Notifications

    Our system promptly notifies insurance customers within minutes of detecting an impact.

  • Impact Search and Filtering

    Customize impact search and filtering to align with your desired operational processes. For instance, proactively contacting customers when receiving high-severity impact notifications.

  • Impact location and information

    Within minutes of an incident, you gain precise information about the location and details of what happened.

  • Google Street View

    We automatically display an interactive Google Street View map at the incident location, significantly expediting the process of confirming an accurate incident location with the customer.

  • Contributing factors

    Analyze contributing factors, including phone calls and harsh driving events, before the incident occurred.

  • Timeline of events

    Review all activities of insured drivers 24 hours before and 24 hours after the incident.

  • Data export

    Effortlessly export data and attach it to claims within your system, streamlining your market readiness with minimal systems integration.

  • API first technology

    Leverage our APIs for seamless systems integration between FloowClaims and your own systems

A Global Scalable Solution

  • ~500k journeys monitored for crashes daily

  • ~150m miles monitored for crashes monthly

  • 80 high impact crashes are identified monthly (Average)

  • 83%+ on both precision and recall

Customers using this product

By integrating FloowClaims via our FloowKit or FloowDrive app you can take advantage of this great functionality.

Curious about the ROI from your digital crash product?

Let us handle the calculations for you!